Looking back at SapphireNow in May 2019, SAP’s global annual information sharing event, it was very upbeat with some great announcements. These were mostly concerned, of course, with new functionality such as S/4HANA, C/4HANA, Customer Experience, RPA and SAP Cloud Services. As the SAP Licence subject matter experts, we have been researching and analysing many of these in detail with regard to SAP Contracts and SAP Licensing factors, which specifically affect major Change Pro